Last updated: November 1, 2026
Joy Counseling Services, LLC (“Joy Counseling Services,” “I,” “me,” or “my”) respects your privacy. This Privacy Policy explains what information may be collected when you visit www.joycounselingllc.com, how that information may be used, and the circumstances under which it may be shared.
This policy applies to information collected through this website and related website communications. It does not replace the separate privacy policies, notices, or agreements that apply to psychotherapy services and clinical records.
1. Information Collected Through This Website
Depending on how you interact with the website, I may collect the following information:
Information you voluntarily provide
When you submit an inquiry or contact me through the website, you may provide information such as:
Your name
Email address
Phone number
Information you choose to include in your message
Other information you voluntarily provide when requesting information about services
Please avoid including sensitive personal, medical, or mental health information in website forms or regular email.
Information collected automatically
When you visit the website, certain technical information may be collected automatically by the website or its service providers. This may include:
Internet Protocol (IP) address
Browser type and device information
Operating system
Pages visited and time spent on the website
Date and time of your visit
Referring website or general browsing activity on this website
This information may be used to understand website traffic, maintain website functionality, and improve the visitor experience.
2. How Your Information May Be Used
Information collected through this website may be used to:
Respond to inquiries and requests for information
Communicate with individuals interested in psychotherapy services
Schedule or coordinate an initial consultation
Provide information about practice services
Maintain and improve website functionality
Monitor website performance and troubleshoot technical issues
Meet applicable legal and administrative obligations
I do not use information submitted through website inquiries as a substitute for the clinical intake and documentation process.
3. How Information May Be Shared
I do not sell your personal information.
Information collected through this website may be shared with third-party service providers when necessary to operate the website, communicate with you, or provide requested services. These providers may include website hosting providers, website form providers, email services, and technical support providers.
Information may also be disclosed when required by law or when necessary to protect the rights, safety, or security of Joy Counseling Services, LLC or others.
I do not authorize third parties to use information submitted through this website for purposes unrelated to providing their services to me, except as otherwise permitted or required by law.
4. Cookies and Website Analytics
This website or its service providers may use cookies and similar technologies to support website functionality, understand website traffic, and improve the visitor experience.
Cookies are small data files stored on your device when you visit a website. Depending on your browser settings, you may be able to block or delete cookies. Doing so may affect certain website features.
The types of cookies and analytics technologies used may depend on the website platform and services currently in use.
5. Psychotherapy Services and Clinical Information
If you become a client of Joy Counseling Services, LLC, information collected in connection with your psychotherapy services is handled separately from general website inquiries.
Clinical information may include identifying information, contact details, medical and mental health history, treatment records, appointment information, and payment-related information.
Practice records and clinical information are maintained and handled through the systems used to provide and administer psychotherapy services, including the applicable client portal and practice management systems.
When you receive psychotherapy services, the collection, use, and disclosure of your clinical information are governed by applicable privacy laws, professional obligations, and the practice's clinical privacy documentation, including the Notice of Privacy Practices when applicable.
For information about how your clinical information is handled, please refer to the privacy documents provided as part of the intake process.
6. Email and Electronic Communications
Information sent through regular email or website contact forms may not be secure. Although reasonable precautions are taken, I cannot guarantee the confidentiality or security of information transmitted through these methods.
Please do not send sensitive clinical information, detailed mental health concerns, or urgent matters through website forms or regular email.
Email and website communications are not monitored continuously and are not appropriate for emergency or crisis situations.
7. Data Storage, Retention, and Security
Information submitted through this website may be stored by the website platform or third-party service providers that support website operations and communications.
I take reasonable steps to protect information under my control from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Information is retained for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by applicable law.
Clinical records are subject to separate recordkeeping and retention requirements.
8. Third-Party Websites
This website may contain links to third-party websites, services, or resources. These websites are not owned or controlled by Joy Counseling Services, LLC.
I am not responsible for the privacy practices, security, or content of third-party websites. If you visit an external website through a link on this site, I encourage you to review that website's privacy policy before providing personal information.
9. Your Privacy Choices and Requests
If you have submitted personal information through this website and would like to request access to, correction of, or deletion of that information, you may contact me using the information below.
I will consider requests in accordance with applicable law. Certain information may need to be retained to meet legal, professional, administrative, or recordkeeping obligations.
If you receive optional marketing communications from me, you may opt out using the unsubscribe instructions included in those communications.
10. Children's Privacy
This website is intended for a general audience and is not specifically directed toward children under the age of 13. I do not knowingly collect personal information online from children under 13.
Psychotherapy services offered by Joy Counseling Services, LLC are intended for adults age 18 and older.
11. Changes to This Privacy Policy
I may update this Privacy Policy periodically to reflect changes in website practices, technology, or applicable requirements. Any updates will be posted on this page with a revised “Last updated” date.
I encourage you to review this page periodically to remain informed about how information collected through this website is handled.
12. Contact Information
If you have questions about this Privacy Policy or how information submitted through this website is handled, please contact:
Joy Counseling Services, LLC
Phone: 636-466-1994
Email: jgillespietherapy@gmail.com
Website: www.joycounselingllc.com